Customer Testimonials
Scheduled my 10k mile/12month service checkup online and they had several time/date openings. Easy location to drive, only 15 minutes from my home. Pulled into the bay, met with a diagnostic specialist, went into waiting room and did some work and the car was ready in about an hour. They also send you a video of some of the checks (fluids, brake pads, tire wear). Highly recommend for any servicing. Especially since location is just for servicing and not an actual dealership location.
Youssef was amazing! He was attentive to what I wanted and offered many helpful insights. He made the process as smooth as possible, super happy with my experience!
I worked with Damian and the East coast Toyota team to trade in my 2019 Prius for a new Rav4. the team was respectful, polite and pleasant during the whole process. They even made the process fun at times (even when the process started to drag a little). We enjoyed our time there, but I probably wouldn't go back on a Saturday if I had to do it all over. We love our new car, and we're grateful for Damian and everyone at the dealership!
Always top notch when I come here….3 Toyota’s so far and they keep me on the move.
Excellent job Jose.
Damien was an excellent car salesman. He did not push me into expensive cars. He knew how much I wanted to spend and worked with me when picking up my car Damien and Angel both were showing me Toyota RAV4 features and showing me how to work the CarPlay, which definitely took time and effort. Thank you again Eastcoast Toyota you did a great job thank you Carolyn Campbell.
Service was great. On time. No issye. Thanx!
Had a great experience here! The process was super quick and easy, and I never felt pressured at any point. Everyone there was really friendly and seemed genuinely excited to help me walk away with a car. Big thanks to Damian, who made the whole thing smooth and stress-free. He was awesome to work with! I’d definitely recommend this place to anyone looking for a car. Thanks again to Damian and the whole team for making it such a great experience!
Alex Pena is a good sales person. Very knowledgeable and patient. I would recommend this dealership
This was my first time at the East Cost Toyota service center. The staff was very friendly and helpful. My wait time was very short. It was a pleasant experience.
My husband and I are very happy with our new purchase! Perfect car to welcome our first baby. Youssef Nasief was nice with no gimmicks. He gave us a fair price and was helpful throughout the whole process.
I recently leased a Prius Prime XSE from East Coast Toyota. Alex been incredibly helpful throughout the entire process and has continued to be available 24/7 for any questions I have about the car's features or any other assistance I need.
Damian was the best salesperson ! Him and Jeff Sherman are a great combo ! They helped me get approved and into a brand new Tundra ! When you come here ask for Damian
Buying a car can be a very stressful experience but the guys at East aviation Toyota were beyond helpful and made this experience super easy for us! Damian, our salesman, was super patient and knowledgeable! Would definitely recommend anyone to come here when they are ready for new car!
Very good service and efficiency
Initially I came to the dealership for the end of my lease extremely anxious due to some misunderstandings I had of my previous deal. I was assigned to the dealer Yousef who made it his number one priority to help me out. Not only did he get me the car I wanted but also within a payment range I was comfortable with. Yousef was so personable and really went to bat for me! I was also only there about 2.5 hours which is unheard of in all of my years I've spent in and out of dealerships. Highly recommend visiting ...
I was in the Jersey City area for work and needed to get the recommended 10k maintenance done on my 2024 Tacoma. East Coast Toyota staff was friendly, professional, and knowledgeable. They got me in and out within a couple hours on a Saturday. I highly recommend!
Great service
Great costumer service . Friendly stuff Good price .
(Translated by Google) I had only come in to see vehicles but they gave me good prices and treated me well to take the SUV that same day, Einstein Zarzuela, thank you for the excellent service. (Original) Solo había entrado a ver vehículos pero me dieron buenos precios y me trataron bien que me lleve el Suv ese mismo día, Einstein Zarzuela gracias por el excelente servicio.
Punctual, on time, pleasant, professional, are just a few of the superlatives that come to mind when I think of the service at East Coast Toyota. Keep it up! Moshe Wachs
(Translated by Google) Henry is an excellent advisor. I recommend this place 100% (Original) Henry es un excelente asesor. Recomiendo este lugar al 100%
Did not wait long for my recall, roughly 2 hours. Liquid and coffee are not the best quality. I’ve had better waiting area, refreshments, and snacks at other Toyota locations. The technician was professional
Everyone was helpful and friendly. They walked me through everything I needed to know and answered all my questions.
I had a fantastic experience with Brian Garcia at East Coast Toyota. He was knowledgeable, friendly, and genuinely interested in helping me find the right car. There was no pressure, and he made the entire process smooth and enjoyable. I highly recommend him if you're looking for a new vehicle!
It was a good service it took a little longer but the job it was great. The car working good. no more check engine light. the dealer found the problem that no mechanic couldn't found it
I recently had an outstanding experience purchasing a car for my mom, thanks to Brian Garcia. From the moment I walked into the dealership, he was welcoming and attentive, ensuring I felt comfortable throughout the entire process. He took the time to understand my needs and preferences, offering insightful recommendations without any pressure. His extensive knowledge about the vehicles was impressive, and he answered all my questions with patience and clarity. What stood out most was his honesty; he clearly prioritized finding the right fit for me rather than just making a sale. The entire buying process was smooth and ...
The best thanks to Juan inoa!
they diagnosed my car in an hour and a half and were able to find out the problem. they ordered the appropriate part for it and will be notifying me for a follow up. i like that they emailed me my report and attached a video of the inspection. leigh was very helpful through the entire process, i left satisfied with their services
Excellent service overall! Luis took care of me and kept updating me throughout the entire process from drop off to pick up!
I was treated exceptionally from the Receptionist welcoming me to my salesman, Tyrone Wright. One day prior I experienced a totally negative approach from the Toyota dealership in Hackensack, NJ. This is the third car I have purchased from East Coast Toyota, and I will go out of my way to encourage anyone I know to do business at this location.
Awesome experience buying a car. Ask for Youssef, he was great!
There very courteous… truly help me out a lot got it done and fast thank u for ur service.will be back
(Translated by Google) Excellent seller Ramon García!! It helped me a lot to be able to get the best car according to my needs 100% recommended (Original) Excelente vendedor Ramon García!! Me ayudó mucho para poder llevarme el mejor automóvil de acuerdo a mis necesidades 100% recomendado
I had such a good experience when getting my car. Going to the car dealership is always such a nightmare for me but this time I felt very comfortable bc my sales person Yosuef made it such a breeze since he was really listening to me and what I wanted.
A little choppy when I first arrived. I wasn’t helping cause I was super confused. But they were very good once they finally figured out what I needed.
My experience with East Coast Toyota is always nothing less than stellar. Leigh, my service manager, went above and beyond to ensure that the process was seamless and all my needs were met. This is why I only service my vehicles at East Coast Toyota!
Greatest experience ever, Juan Inoa offer the best service and deals. He goes above and beyond to make sure you get the best deals and service!!
Quick service
(Translated by Google) Very nice people I feel like I'm home the best service I was there because my radio kept turning on and off and they knew quickly that everyone was very friendly from the moment you enter until you leave Toyota is the best (Original) Very nice people I feel like I’m home the best service estuve hay porque mi radio se prendía i se apagaba i ellos supieron rápido que haser biem amistoso todos desde que entras hasta que sales Toyota es los mejores
East Coast Toyota has been my go-to service center for a few years. I go out of my way to have my car serviced by East Coast Toyota. Their repairs have always withstood the test of time and the level of communication with their customers is transparent and top-notch.
They are patient.
I had a pleasant experience buying a car from East Coast Toyota. I submitted an online inquiry for a car that I saw on their website. Alenys reached out to me promptly and helped me get all the information I needed to aid in the decision making about how to proceed. Throughout the process, Alenys was instrumental in ensuring I was getting help as needed. I was then connected with Youssef to begin the buying process and I was pleasantly surprised with his directness and honesty when it came to discussing what I wanted and the price of the car. ...
Excellent service, a big thanks to Youssef for helping me to find the Highlander I was looking for, also to Mireya for recommended him. I highly recommend to stop there if you’re looking for a car.
East Coast’s service center is fantastic. I recently visited for new tires, wheel alignment and another minor repair. Nick assisted me and made the entire process seamless. They are very professional and super efficient. They have been my go to dealership / service center for over 10 years.
Excellent service and I love my car!!!
Friendly and professional staff.
I had a great experience working with Yusef. He is friendly, accommodating and patient. I would highly recommend him to anyone who is looking to purchase a car.
I just went to East Coast Toyota to get my water pump replaced & John McGarry was my service rep. He is amazing, East Coast Toyota is amazing. Go here & ask for John McGarry to be your service rep. He is a good man that cares about giving great customer service. I am so happy I went to East Coast Toyota & John McGarry was my service rep. I won't go anywhere else from now on !
I couldn’t wait to write this review! YOUSSEF is the real deal. From the moment we arrived on the lot, he greeted us and provided the most amazing service. I have never had a better experience at a dealership. Top-notch and pressure-free, he genuinely wanted us to leave with the car that we admired most. With him and Antonio with us, step by step, I must say that I will only go to them for vehicles in the future. Thank you both for such awesome support. If you’re looking for a car, Youssef is, without a doubt, your ...
East coast toyota is the best. The sales person Yousef is awesome , even though my credit very poor, he did everything for me to get a car, with big smile and very friendly. If you go there asks for Yousef. Hes an outstanding guy.
Our dealings with salesman Fred Meyer were professional and pleasant. Highly recommend East Coast Toyota
Very good service. Professional and friendly staff. Would definitely recommend if looking for a new or used vehicle. Look for Candy or Brian Fred Meyer in the sales department if you plan to visit.
The entire process from my first contact with East Coast until delivery of my vehicle was seamless. There were no pressure tactics used. All my questions and needs were answered. The salesman was very professional and personable.
I was very pleased with my experience, all of my requests were heard and I left with an amazing deal that pleased both parties. I will never forget my experience and will definitely return when I'm in need of another car.
Mr. Jefferson Palau was knowledgeable, courteous and efficient when he showed me and my wife the used cars that were available that suited our requirements. We ended up buying a Camry within one hour of our visit and drove it home soon after. We visited a few other Toyota dealerships in the area and were not satisfied with the service and the prices.
Very good service. Professional and friendly staff. Would definitely recommend if looking for a new or used vehicle. Look for Brian Garcia in the sales department if you plan to visit.
This will be my 3rd Toyota from East Coast. First was a Scion for my Daughter, then a Corolla and now my latest Camry. The lease trade in was easy and seamless, with Rafael as my sales man. He reassured me that no issues would arise from my trade, and he also took care of the slight damage on my 2017 Corolla. This Dealership has change immensely from what it use to be, and it shows that their main Goal is customer service. My daughter’s Ford Lease is up soon, and I’m trying to talk her into a Rav-4, ...
I dread buying a car because of the back and forth. I never feel like I am getting a good deal. Eddy at East Coast cut out all of the bargaining and presented me with a straight offer. It made the whole process far less stressful. I am very happy with my purchase and their customer service.