Great friendly and knowledgeable staff, will definitely spread the word about east coast toyota, and will be a return customer.Extremely happy and satisified with my experience.
I was in search for a new car and a dealership to take care of me . I went to different dealerships and different ones by rt46 was not happy and finally decided to go to East Coast Toyota and I looked around to see what car I would like and I met Brian and if you want excellent customer service a representative with experience full of information go to this dealership and see Brian made my experience easy and trustworthy! I can't thank him enough for the time he took step by step to make me happy with making the right decision with my New Toyota ! Thank you Brian and the team . Highly recommend this dealership and Brian !
The most important part was that I came prepared. As long as you have your documents, your honesty, and some patience, this is easy as pie. I didn’t go in really expecting anything to happen. I already knew I was going to have to explain a few things about my credit. Tyrone is a guy with a master plan. I went in at 12:30 and gave him everything he asked for. I was just going in to understand where I needed to be. Without question, Tyrone accomplished where I wanted to be. I didn’t have too many specifics which left a lot of options open for me. I’m not hard to please. What he presented was more than I could ask for. By 4PM I was out the door with a later model putting nothing down. 429 a month for this gorgeous 2014 Camry SE in Metallic Magnetic Gray! It was surreal when I left with my new car. I was in shock. This could be because this is actually my first car. The place was beautiful. The employees were nice and friendly. I had nothing to complain about. I would highly recommend this dealer to anyone who wanted to purchase their first car. Thank you again, Tyrone!
Israel Cabrera was my sales man when i went to East Coast Toyota, he was very nice and friendly. He explained everything that needed to be explained, showed us the cars we wanted to see, but best of all he was very helpful and respectful. If you ever go to this dealer i would recommend you asking for Israel Cabrera.
Purchased a 2018 Toyota Camry SE and couldn’t have done it without the expertise of Fred Meyer and Rafi’s reassurance that a deal can be made. I’m certainly not an easy customer to deal with, but Fred maintained his professionalism and equanimity while putting up with me throughout the entire process. He took his time to explain parts of the process that I was confused about. He is knowledgeable, down to earth, personable and reasonable. Buying a new car isn’t always fun. It can be stressful, but Fred made the process a lot less painful. I highly recommend this dealership primarily because of the EXCELLENT customer service Fred provided.
Jose was very helpful! He worked with me on getting the best deal as well as came in earlier to help me! Awesome job! Loved!
From the minute I walked into the sevice center, everyone was very helpful and accommodating. They listened to my concerns and made sure I was happy. Everything went smoothly and I will definitely return.
The Assistant Service Manager, Eric Minieri was AWESOME! Me and my vehicle received great service...keep up the good job, guys!
One of the best dealerships in NJ without doubt, everyone is very welcoming and they will go the extra mile to accommodate your needs. Israel Cabrera, our salesmam is great in every aspect, we met him when we wanted to lease a vehicle from them and he made it a great experience for us, he always called periodically to see if everything was going as we expected. Finally the lease was getting to the end and we were considering buying a preowned car, after visiting several other dealerships we gave up, we didn’t find the deal or the help that we were looking for. Yesterday, we found a car that we liked and guess what, it was at this dealership, just a few hours after calling Israel the e were out the door with the car and the deal we wanted. Thanks Israel, you rock!
The service was really nice, effortless, and very transparent explanations from the workers. I was able to fully understand everytilhing and never felt like anything was shady in any type of way.